Bilingual Adult Health Home Care Coordinator - The Guidance Center of Westchester

POSITION: Adult Health Home Care Coordinator


PROGRAM: 2600 Health Home Care Management


HOURS: 35 hours/week


JOB DESCRIPTION: The Guidance Center of Westchester provides care management services to adults with serious mental illness and behavioral disorders, as well as to children with mental health conditions and complex trauma disorders, and their families.

Our growing program needs a bilingual (English-Spanish) care coordinator who will ensure that enrolled adults are connected to mental health, medical, substance abuse, and social services that will improve health outcomes and quality of life.

The care coordinator is responsible for the following: Enroll and maintain eligible adults in the Community Health Care Collaborative Health Home for comprehensive care management services. Develop a care plan that addresses the member’s behavioral, medical, social, and vocational needs

Find and collect all necessary medical records and other documents to inform and support care plan Connect members to needed community resources

Complete HCBS assessments and plans of care for eligible HARP members Perform and document required number of contacts each month

Complete required billing and progress report documentation

Coordinate care with various healthcare providers

Arrange and hold case conferences as needed

Monitor changes in condition and functioning and modify care plan accordingly

Ensure the prompt, consistent delivery of services by continual follow up, home visits, and field work to community providers

Enter and update accurate, complete documentation in timely manner to enrollment database

Attend and complete all required trainings and staff development meetings


Qualifications: Bachelor’s degree required in related discipline

A master’s degree in one of the listed education fields may be substituted for one year of experience. Minimum 2-year post-degree experience in behavioral health, care management, social work, or related Minimum 2 years’ experience in providing direct services to people with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse; or In linking individuals with Serious Mental Illness, developmental disabilities, or alcoholism or substance abuse to a broad range of services essential to successful living in a community setting (e.g. medical, psychiatric, social, educational, legal, housing and financial services).

Highly proficient computer skills

Excellent speaking, writing, time management, organizational abilities Bilingual English-Spanish (speak, read, and write)

Knowledge of lower Westchester County health care and social services

Clean driver’s license


SALARY: Competitive; excellent benefits, free parking


Email: cwebb@theguidancecenter.org

Please include cover letter with resume.

Fax: 914.664.3003


The Guidance Center of Westchester

256 Washington Street

Mount Vernon, NY 10553

TheGuidanceCenter.org

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