Program Manager - Restorative Management Corp.

Job Title: Program Manager


Responsibilities: Under the Supervision of the Clinical Director


Primary counselor/case management responsibilities: Carry caseload, run groups, individual sessions, complete all required documentation according to timeframes, case managing clients.


Responsible for Clinical Supervision of Clinical Staff and day to day operations. Including reviewing and signing off on required paperwork such as modified mini’s, treatment plans and treatment plan reviews and running of daily team meeting. Keep minutes and send to Executive Director monthly


Ensure program is always appropriately staffed by reviewing and approving time off requests.

Conflict Resolution

Address client retention and increasing census.

Ensure all Federal reports are completed on time and accurately.

Ensure all SAAM reports are completed on time and accurately.


Regulatory Compliance. This includes familiarity with

OASAS Regulations. Assist all staff in bringing the clinical aspect of the program into Compliance with the standards set forth by all regulating agencies.


Oversight of Q.A. and UR Functions. Review charts and treatment and discharge plans; including Psychosocial assessments, individual and group therapy notes and taking appropriate action with treatment staff where indicated


Program Development- recommendations made to Executive Director

Provide in staff training as needed


Maintain appropriate and professional relationships with outside providers, including probation and parole.

Ensure RMC attendance at Drug court


Attend bi-weekly managers meeting


Ensure Vivitrol program is running properly


Maintain regular contact with the Executive Director and Medical Director to communicate issues regarding program activities


Provide input to Executive Director on staff for their performance reviews.

Other tasks as requested


Skills, Ability

& Knowledge Must possess a high level of administrative, decision-making

Supervisory and leadership skills. Must be an advanced QHP (LMSW, LCSW, LMHC, Advanced CASAC) with 3 years of experience in the substance abuse field with progressive responsibilities.


Administrative & Clinical Supervision Definitions and Minimum Requirements


Minimum Regular Supervision

• CASAC Trainee – Minimum of weekly one-on-one Clinical Supervision meetings by an Advanced or Master Level Counselor.

• Provisional QHP – Minimum of weekly one-on-one Clinical Supervision meetings by an Advanced or Master Level Counselor.

• CASAC – Minimum of weekly one-on-one Clinical Supervision meetings by an Advanced or Master Level Counselor.

• CASAC Level 2 or Other QHP – Minimum of weekly group Clinical Supervision meetings by an Advanced or Master Level Counselor.

• Advanced Counselor – Minimum of Peer supervision (2 times/month) with other Advanced or Master Level Counselor(s).

• Master Counselor – Minimum of Peer supervision (once/month) with other Advanced or Master Level Counselor(s).

Minimum Intensive Supervision

• Counselor Assistant – Regular Supervision requirements plus:

o Intermittent direct observation by minimum of a CASAC Level 2 or QHP level Counselor at least quarterly.

o Co-signature of CASAC Level 2 or QHP level on documents which OASAS requires signatures on.

o CASAC Level 2 or QHP always present or on call.

• CASAC Trainee – Regular Supervision requirements plus:

o Intermittent direct observation at least quarterly by minimum of an Advanced or Master Level Counselor.

o Co-signature of an Advanced or Master Level counselor on clinical records that OASAS requires a signature on.

o Advanced or Master Level Counselor always present or on call.

Other Considerations:

• All Advanced and Master Counselors (Clinical Supervisors) must take the OASAS approved 30 Hour Clinical Supervision Foundations I &II training.

• Allocation of Time for Supervision – U.S. Substance Abuse and Mental Health Services Administration’s Center for Substance Abuse Treatment’s TIP 52 recommends 20:1 (client hours to supervision time).

• Weekly, regularly scheduled one-on-one meetings with appropriate Supervisor recommended for optimal staff wellness and reduction of risk for vicarious traumatization.

• Intermittent co-facilitation and direct observation is a best practice.

• Monitoring of evidence based practices to ensure fidelity.

• All Clinical Supervisors are required to be Advanced or Master Counselors.

• All Administrative Supervisors are required to be CASAC Level 2s or other QHPs.

• Grandparenting only applies to current Clinical Supervisors who don’t already meet the Advanced Counselor requirements which are CASAC or other QHP & Bachelor’s Degree.

Substance Use Disorder (SUD) Counselor Scope of Practice


Career Ladder

Counselor Category Education/Training/Qualifications (see page 4 for additional details) Functions Permitted

(with Regular Supervision) Functions Permitted

(With Intensive Supervision) Functions

Not Permitted

CASAC Trainee

•minimum of HS Diploma or GED,


AND

•acquisition of Trainee Certificate by completing 350 Hours of Education OR 4,000 of work experience or its equivalent,

• background check.


SUD and COD Screening; Intake; Orientation; Group Co-Facilitator; Case Management; Basic Crisis Response; Client Education; Referral; Reporting & Recordkeeping; Care Coordination. SUD Assessment; SUD Diagnostic Impression; Treatment Planning; Individual & Group Counseling; Psycho-education; Family Orientation & Support. Clinical Supervision

Administrative Supervision

Provisional

QHP Status

(Must obtain CASAC or other QHP status within 3 years). minimum of a Bachelor’s or Master’s in Human Services,

• background check,

• Addiction Specific Training Requirement


SUD and COD Screening; Intake; Orientation; SUD Assessment; SUD Diagnostic Impression; LOC as determined by LOCADTR; Treatment Planning; Individual & Group Counseling; Family Counseling*; Psycho-education; Case Management; Crisis Intervention; Client Education; Referral; Reporting & Recordkeeping; Care Coordination. Clinical Supervision

Administrative Supervision

Does not meet QHP requirements for:

• CASAC Work Experience sign off

• QHP Staffing Requirement


Career Ladder

Counselor Category Education/Training/Qualifications Functions Permitted

(with Regular Supervision) Functions Permitted

(With Intensive Supervision) Functions

Not Permitted


CASAC

• minimum of HS/GED,

• acquisition of CASAC Certificate by completing 350 Education hours and 6,000 work experience hours or its equivalent,

• background check.


SUD and COD Screening; Intake; Orientation; SUD Assessment; SUD Diagnostic Impression; LOC as determined by LOCADTR; Treatment Planning; Individual & Group Counseling; Family Counseling*; Psycho-education; Case Management; Crisis Intervention; Client Education; Referral; Reporting & Recordkeeping; Care Coordination. Clinical Supervision

Administrative Supervision

CASAC Level 2

**Grandparenting Available for CASAC 2

See page 4.

• minimum of Associate’s Degree in Human Services,

AND

• acquisition of a CASAC certificate,

• background check.


SUD and COD Screening; Intake; Orientation; SUD Assessment; SUD Diagnostic Impression; LOC as determined by LOCADTR; Treatment Planning; Individual and Group Counseling; Family Counseling*; Psycho-education; Case Management; Crisis Intervention; Client Education; Referral; Reporting & Recordkeeping; Care Coordination; Administrative Supervision. Clinical Supervision

QHP (Other Than CASAC) • meeting all qualifications as a QHP per OASAS regulations,

• background check

SUD and COD Screening; Intake; Orientation; SUD Assessment; SUD Diagnostic Impression; LOC as determined by LOCADTR; Treatment Planning; Individual and Group Counseling; Family Counseling*; Psycho-education; Case Management; Crisis Intervention; Client Education; Referral; Reporting & Recordkeeping; Care Coordination; Administrative Supervision. Clinical Supervision


Career Ladder

Counselor Category Education/Training/Qualifications Functions Permitted

(with Regular Supervision) Functions Permitted

(With Intensive Supervision) Functions

Not Permitted


Advanced Counselor

CASAC or Other QHP

***If you don’t meet new criteria but meet definition of “current supervisor” pg. 4, you may apply to be grandparented 1/1/2018 -12/31/2020. • CASAC or Other QHP,

AND

• minimum of Bachelor’s degree,

AND

• 30-Hour of OASAS approved Clinical Supervision Foundations I & II training,

• background check.

SUD and COD Screening; Intake; Orientation; SUD Assessment; SUD Diagnostic Impression; LOC as determined by LOCADTR; Treatment Planning; Individual and Group Counseling; Family Counseling*; Psycho-education; Case Management; Crisis Intervention; Client Education; Referral; Reporting & Recordkeeping; Care Coordination; Administrative Supervision; Clinical Supervision.

CASAC or Other QHP

Master Counselor

• CASAC or other QHP,

AND

• Master’s degree in Human Services,

AND

• hold a QHP OR CASAC status for at least three consecutive years prior to becoming a Master Counselor.

• 30-Hours of Clinical Supervision Foundations I & II training,

• background check.

SUD and COD Screening; Intake; Orientation; SUD Assessment; SUD Diagnostic Impression; LOC as determined by LOCADTR; Treatment Planning; Individual and Group Counseling; Family Counseling*; Psycho-education; Case Management; Crisis Intervention; Client Education; Referral; Reporting & Recordkeeping; Care Coordination; Administrative Supervision; Clinical Supervision.


*** Current Clinical Supervisors who have at least a Bachelor’s degree (but no QHP status); or CASAC or RN (but no Bachelor’s Degree); may be grandparented into the Advanced Counselor level if they meet the current clinical supervisor definition (below) at renewal period after 1/1/2018 or at the time of hire between the period 1/1/2018 and 12/31/2020. They must also complete the 30 Hours of Clinical Supervision Foundations I & II.

NOTE: Private Practice is prohibited unless licensed by the NYS Education Department in a qualifying profession.

Training Requirements: Requirements must be satisfied for current staff by 7/1/2018. Newly hired staff must satisfy the requirements within one year of their hire date.

1. Supporting Recovery with Medications for Addiction Treatment (MAT): https://www.oasas.ny.gov/workforce/training/FreeLDO.cfm : Successful completion required by all staff.

2. Introductory Training in the Addictions (content TBD by Provider) and must contain at least 6 Hours of training on the CASAC Canon of Ethics and 3 Hours of Confidentiality related to 42CFR: Successful completion required for all Counselor Assistants, Provisional QHPs, and any other QHP who does not meet the training and experience requirements for a QHP as defined by OASAS regulations.

3. Clinical Supervision Foundations I & II (30 hours): Successful completion required by all Advanced and Master Level CASACs and QHPs.

• The online 14-hour online component is free, and satisfies the CASAC and Scope of Practice requirements http://healtheknowledge.org/course/search.php?search=Clinical+Supervision,

• The 16-hour classroom training is offered by OASAS and OASAS Certified Education and Training Providers. Search for Clinical Supervision Foundations II on the OASAS Training Catalog: https://www.oasas.ny.gov/training/search.cfm - select scheduled courses only.


Definitions:

Current Clinical Supervisor- (Applies only to those who meet the definition of current clinical supervisor and either have a CASAC without at least a Bachelor’s Degree OR Bachelor’s degree without a CASAC or other QHP status) – Must have a CASAC or Other QHP status OR at least a Bachelor’s Degree with no CASAC or other QHP Status and at least two years of full-time (4000 hours) clinical supervision experience in the last five years, providing regular face-to-face supervision for one or more QHPs who are primary counselors and carry a regular caseload of clients. If you do not meet this definition you may not be a Clinical Supervisor until you meet all minimum requirements for at least the Advanced Counselor level.

Qualified Health Professional – as defined by OASAS Regulation Part 800.3 at: https://www.oasas.ny.gov/regs/documents/800.pdf

Master Counselor Experience – CASAC or QHP for at least three consecutive years immediately prior to qualify for this level and Master’s Degree in Human Services.

Timeline for Implementation:

Credentialed Individuals and New Applicants:

OASAS will provide Certificates for those who have CASACs ONLY. CASAC Advanced and Master levels will be available as of 1/1/2018

January 2017– July 1, 2018 - Automatic Grandparenting of all current CASACs to CASAC Level 2s regardless of Education Level. Current CASACs will be able to document their status through the online verification portal at: https://www.oasas.ny.gov/credentialingVerification/verification/home.cfm individuals will receive their new certificate at their regular renewal interval.

1/1/2018 – 12/31/2020 – CASAC renewal applicants, who do not have at least a Bachelor’s degree but are current supervisors, will have the opportunity to apply to OASAS for grandparenting for the CASAC Advanced Level. QHPs with no Bachelor’s Degree may also be eligible for the Counselor Advanced level if they are current supervisors. See “current supervisor” definition above.

1/1/2018 – Scopes of Practice formally goes into effect. Starting with the CASAC Renewals, if eligible, CASACs will receive a CASAC Advanced Counselor or Master Counselor.

7/2/2018 – All initial applicants credentialed on or after 7/2/2018 will need to have at least an Associate’s Degree to obtain a CASAC Level 2 or higher.

OASAS Certified Treatment Programs: 7/1/2018 – OASAS Certified programs will need to document compliance with SUD Counselor Scopes of Practice and placement of all staff within each category. All staff who perform clinical services other than CASACs will be assigned their level of functioning by their employer. Questions – Julia.Fesko@oasas.ny.gov


SUD COUNSELOR SCOPES OF PRACTICE/CAREER LADDER

Qualifications for Each Level of Staff Working in OASAS Certified Treatment Programs

In January 2017, the Scopes of Practice/Career Ladder Chart was implemented to promote opportunities for advancement and job growth. It also ensures that counselors are performing tasks within a reasonable range of their competency (based on licensure, credentials, education level, and work experience). The first phase of the implementation resulted in all current CASACs and all new CASACs through 7/1/2018 being grandparented into the CASAC Level 2 category without regard to their highest level of education. Post 7/1/2018, the CASAC 2 level will require an Associate’s Degree and all other counselor levels will be available upon renewal.

CASAC-Trainees – nothing has changed regarding the CASAC -Trainee level regarding the functions they can perform.

CASAC Reciprocity Level – Remains at the CASAC level. The other levels are NYS specific and not eligible for national/international reciprocity. OASAS will issue CASAC Advance and Master levels beginning 1/1/2018.

CASAC LEVELS

Requirement for Staff that are CASACs and performing the duties on the Scope of Practice Chart in OASAS certified treatment settings. OASAS will officially designate an individual’s CASAC level beginning 7/1/2018. Each OASAS program must designate all CASAC levels by 7/1/2018 and individuals may only perform the level of duties associated with their assigned level on the Scope of Practice chart. REQUIREMENTS

NEXT RENEWAL PERIOD POST 1/1/18 THRU 12/30/20 CASAC CASAC 2 CASAC

Advanced Level CASAC

Advanced GRANDPARENTING

*only for those not already meeting Advanced CASAC criteria CASAC

Master Level

Min. GED HS Diploma     

Min. of Associates Degree in Human Services 

Min. of Bachelor's Degree 

Min. of Master's Degree in Human Services 

30-Hour Training in Clinical Supervision  


CURRENT CLINICAL

SUPERVISOR: At least two years of full-time (4000 hours) clinical supervision experience in the last five years, providing regular face-to-face supervision for one or more QHPs who are primary counselors and carry a

regular caseload of clients. 

Must hold CASAC for min. of 3 consecutive years. 

Criminal Background Check     

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