Property Management Assistant (ESG) - The Guidance Center of Westchester

Position: Property Management Assistant (ESG)

Program/Department: Rehabilitative Services

Reports To: Director of Property Management

Location: Mount Vernon

Hours: 35 hours per week / full-time

Salary: Commensurate with experience

Position Summary: Through our supported housing department, TGCW provides housing with case management, housing retention, homeless outreach, and other support services to those referred through Westchester County Single Point of Access (SPOA). We work so those with histories of homelessness and mental illness, or substance use disorders can live independently. We locate permanent housing for participants throughout Westchester County and make rent subsidies available through various government-funded programs administered by:





City of Mount Vernon

Westchester County DSS

Westchester County DCMH

Reporting to the Director of Property Management, the Property Management Assistant will work in concert with the Director of Property Management to handle the administrative side of tenant relations matters while ensuring participants, vendors, and property owners needs are met.

Responsibilities: Tenant / Vendor Relations (80%) Schedule apartment cleanings during move-ins/outs, turnovers, and exterminations with outside vendor as needed. Schedule meetings with participant and landlord as needed. Scheduling moves in collaboration with housing case managers. Scheduling Housing Quality Standards inspections for Director of Property Management. Preparing Rent Reasonable Certifications for ESG participants. Create, submit, and file repair orders for ESG participants. Assistant will work with Director of Property Management acquiring initial and lease renewals. Mailing leases both electronic and standard to property managers or owners. Submit check requests as needed. Ensure the collection and completion of necessary documentation to secure apartment (leases, security deposits, W-9 forms, enrollment forms, rent calculation worksheet, etc.) and is submitted in a timely manner to the finance department to execute rent payments. Review lease expiration dates and utilize renewal process checklist to allow adequate time to review and sign new leases Complete HUD Timesheet Compile information needed for ESG reports. Work in collaboration with housing case managers scheduling moves.

Database Management (10%) Maintain up-to-date databases i.e., housing vacancy, leases, rental payment history, repair orders Other (10%) Mailing Certified Letters. Collection of mail from Housing P.O. Box. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Support a high-performing culture aligned with TGCW core values and B.A.S.I.C Tenets: Balance, Accountability, Satisfaction, Inclusion, and Communication.

Qualifications: BA/BS required (Related Fields: Social Work, Human Services, Psychology, Business, Liberal Arts) Valid NYS Driver's License with a clean driving record with the ability to maintain both in accordance with TGCW insurance guidelines. Excellent time management skills Knowledge of Mt. Vernon and community resources related to housing, Understanding of rental subsidies, lease agreements, eviction process, and alternatives to eviction. Knowledge of local tenant, rental housing law, tenants’ rights, and responsibilities. Ability to take the initiative, prioritize, and meet deadlines independently. Have adequate writing skills to complete reports and other professional documentation quickly and in an organized manner. Knowledge of computer database operation and have basic data entry skills. Nice to Haves: Ability to speak Spanish, a plus. Knowledge of and experience with the Mental Health and/or Substance Use field. Knowledge of the HMIS (Homeless Management Information Systems), a plus. Travel Requirements: Varies due to business needs.

Physical Requirements: These physical demands are representative of the physical requirements necessary for an employee to perform the job's essential functions successfully. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position, which are reviewed in each case. While performing the responsibilities of the role, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch, or crawl. Vision abilities required by this job include close vision.

EEO Statement: The Guidance Center of Westchester (TGCW) is an equal opportunity employer. We value a diverse workforce and an inclusive culture. TGCW encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, and veteran status. TGCW undertakes affirmative action strategies in its recruitment and employment efforts to assure that persons with disabilities have full opportunities for employment in all positions. We encourage applicants with disabilities who may need accommodations in the application process to contact: droyal at Correspondence sent to this email address that is not related to requests for accommodations will not be reviewed. Applicants should follow the instructions above regarding how to apply.

About Us: The Guidance Center of Westchester's mission is to improve the well-being of people of all ages through innovative and effective programs that enable everyone to learn, work, and thrive. TGCW offers essential and lasting support to those in our communities challenged by mental illness, substance use, poverty, and homelessness. We empower our participants to become active members of their community through education, treatment, housing, rehabilitative and vocational services. Founded in 1942, TGCW is a community-based nonprofit organization helping over 5,000 people each year. TGCW has an annual operating budget of ~$22 million and employs 250 people. We provide services to communities throughout Westchester County, with service sites in Mount Vernon, New Rochelle, Mamaroneck, Yonkers, and Peekskill.

Send Resumes To: Please apply through our employment page at All inquiries can be addressed to Latoya Bailey, Chief of Staff.

The Guidance Center of Westchester

256 Washington Street

Mount Vernon, NY 10553

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