Residential Family Peer Support Advocate - CoveCare Center

Position Summary:

The Residential Family Peer Support Advocate works in partnership with the Community Residence program team and families with children experiencing social, emotional, developmental and/or behavioral challenges to facilitate communication and help ensure that the child’s interests are best represented in all settings.

Salary Range:

Non-exempt $19-$20 range based on experience

Hours Range:

35 hours weekly


• Provides outreach and information, engagement, bridging and transition support, self-advocacy, self-efficacy and empowerment, community connections and natural supports, parent skill development, and promotion of effective family-driven practice;

• Conducts intakes and administers assessments

• Provides individual and family advocacy on site, at satellite sites, in the field or in the home;

• Runs family education and support groups;

• Oversees and coordinates any required surveys, studies, etc. re the program;

• Participates in interdisciplinary team rounds and conferences;

• Refers children/families to ancillary services;

• Represents the program at collaborative interagency meetings;

• Provides consultation and advocacy for children in inpatient, residential and independent living situations, including on-site visits and discharge meetings as needed;

• Accompanies children/families to offsite activities;

• Maintains records in an accurate and timely manner in accordance with regulations;

• Maintains and disseminates information on community resources.

General Responsibilities:

• Attends workshops, conferences and staff development training seminars on current practices as directed by the Chief Executive Officer or supervisor to acquire continuing education in the appropriate field; implements what has been learned;

• Maintains cooperative relationships with all referents and community resources

• Undertakes related duties as assigned.

Administrative Relationship:

The Residential Family Peer Support Advocate reports directly to Program Director for supervision and collaborates with other staff.


High School Degree or equivalent required; some college/bachelor’s degree and peer advocacy training and/or some experience working in the mental health field preferred. Must have New York State Family Peer Advocate Credential or be eligible for this credential, and be able to demonstrate lived experience as the parent or primary caregiver who has navigated multiple child serving systems on behalf of their child(ren) with social, emotional, developmental, health and/or behavioral healthcare needs. The ability to model principles of recovery and wellness are required. Applicant must be able to draw on his/her own personal experience while being able to transcend own personal events to articulate the experience of the served individual. Must have computer literacy and excellent verbal and written skills. Valid driver’s license and use of own car required. Must be able to travel in the community and access families in their own home.

Reasoning Ability:

Ability to apply common sense and understanding in order to carry out instructions furnished in written, oral or diagram form. Ability to deal with problem solving several concrete variables in standardized situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate. The employee is frequently required to stand; walk; ascend stairs (in the residents’ homes in the community) and reach with hands and arms. The employee must frequently lift and/or move up to 5 pounds.

CoveCare Center offers a comprehensive benefits package for all full-time employees! Our benefits include excellent paid time off, medical, dental, vision, life, short term, and long-term disability insurance along with a 401(k) plan with an employer match. All benefits start 1st of the month following 30 days of employment.

CoveCare Center takes an innovative and compassionate approach to counseling and wellness management. What sets us apart is our focus on the whole person and our individualized approach to healing and recovery. At 'the Cove,' we empower clients to manage their symptoms and make the changes necessary to live healthy lives. We do this in an environment that is safe and affordable.

Our Mission…is to partner with individuals, families, and the community to foster hope, wellness and recovery, and to restore quality of life by addressing mental health needs, substance use and social and emotional issues.

Hyperlink for CoveCare center.

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